Privacy Policy | Play with Clay - Fergus App

Privacy Policy

Last Updated: May 15 2026

1. Introduction

Play with Clay Group, Inc. (“Play with Clay - Fergus,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Play with Clay - Fergus mobile application (the “App”) and related services (collectively, the “Services”).

By using Play with Clay - Fergus, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Data: Includes names, email addresses, phone numbers, and account credentials.

Usage & Device Data: IP addresses, browser types, and mobile device identifiers gathered when you interact with the community app or site.

3. How We Use Your Information

Platform Operations: To deliver, maintain, and secure the community, membership, and app features.

Communication: To send system notifications, updates, or messages authorized by the community owner.

Analytics: To improve user experience and platform functionality

4. Data Sharing and Disclosure

We may share your information with trusted third parties only as necessary to operate our Services, including:

Analytics providers

Customer support tools

Infrastructure and hosting providers

Platform providers (Apple, Google)

We may also share anonymized or aggregated data for service improvement.

We do not sell your personal information.

5. Third-Party Services & SDKs

Play with Clay - Fergus may use third-party software development kits (SDKs) and services to:

Analyze app performance

Improve user experience

Support marketing and attribution

Provide customer support

These third parties may collect data in accordance with their own privacy policies.

6. Data Retention

We retain your information only as long as necessary to:

Provide the Services

Comply with legal obligations

Resolve disputes

Enforce agreements

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Withdraw consent

To exercise these rights, contact us at:

[email protected]

8. Account Deletion

You may delete your account at any time by contacting:

[email protected]

We will process your request in accordance with applicable laws.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is completely secure.

10. Children’s Privacy

Play with Clay - Fergus is not intended for users under the age of 16.

We do not knowingly collect data from children.

11. International Users

If you access the Services outside of Canada or the United States, your information may be transferred and processed in those regions.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted with a revised “Last Updated” date.

Continued use of the Services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

Play with Clay Group, Inc.
116 St. Andrew St W

Fergus ON, N1M 1N5

Email: [email protected]

What Categories of Personal Information Do We Collect?

Identifiers (e.g., name, email)

How We Obtain It: Directly from you

Collected: YES

Personal Information (e.g., account details)

How We Obtain It: Directly from you

Collected: YES

Internet Activity (e.g., app usage)

How We Obtain It: Automatically through app usage

Collected: YES

Approximate Location (IP-based)

How We Obtain It: From your device

Collected: YES

Usage Preferences

How We Obtain It: Derived from app interactions

Collected: YES

RIGHT TO KNOW

Under the CCPA, you have the right to request information about our collection, use, and disclosure of your personal information over the prior 12 months. Specifically, you may request that we provide the following information:

Categories of and specific pieces of personal information we have collected about you. Categories of sources from which we collect personal information. Purposes for collecting, using, or selling personal information. Categories of third parties with which we share personal information. Categories of personal information disclosed about you for a business purpose. If applicable, categories of personal information sold about you and the categories of third parties to which the personal information was sold.

RIGHT TO DELETE

You also have the right to request that we delete your personal information, subject to certain exceptions.

EXERCISING YOUR RIGHTS
You may exercise your Right to Know and Right to Delete by either:

Emailing us at [email protected]. Using our app by navigating to the Profile tab, selecting the gear icon in the top right corner, and scrolling to the bottom to choose the "Delete Account" option.

In your request, please specify which right you are seeking to exercise and the scope of your request. We will confirm receipt of your request within 10 days. To help verify your identity and process your request, we may require specific information from you. If we are unable to verify your identity, we may deny your request to know or delete.

REQUEST POLICIES
We currently do not collect household data. If all members of a household make a Right to Know or Right to Delete request, we will treat them as individual requests.

You may make a verifiable consumer request related to your personal information twice per 12-month period. We will not discriminate against you for exercising any of your rights under the CCPA.

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we may require proof that you authorized them to act for you and may ask you to verify your identity directly with us.

Play with Clay Group, Inc. ©2026